Motosumo

A seamless transition from Momentum to Motosumo

Migrating from Momentum to Motosumo

Jens Juel Jensen

FAQs and Troubleshooting

Learn what watt (power) is a measure of and what you can use it for

What is watt (power)?

A description of what FTP (Functional Threshold Power) is and how to determine it.

What is FTP?

Learn what watt/weight is a measure of and what you can use it for

What is watt/weight?

Learn about the different training zones in the Motosumo app.

Motosumo Training Zones

Your training data

How we use the sensors of the phone to measure your cadence

Measuring your cadence

What should you do if your app stops working?

My app is crashing, can you help!

The Motosumo App

Which heart rate monitors are compatible with Motosumo

Compatible heart rate monitors

Which power meters are compatible with Motosumo

Compatible power meters

Some things to check when you can't get a connection to your Bluetooth heart rate monitor

I can't connect to my Bluetooth heart rate monitor, what can I do?

Using external hardware with Motosumo

I get bad cadence measurements, what should I do?

Troubleshooting

How to reset your password

Learn how our free and paid plan works and why you sometimes see ads during a class

Motosumo's different subscriptions

How to cancel your membership

Learn how to delete your account and it's data

Deleting your account

Your account and payments

Webpage

Group display

Instagram

Find answers and get help from Intercom Support and Community Experts

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